TERMS & CONDITIONS — SEW LEARN HOW ONLINE

Effective Date: November 2 , 2025

📋 HOW TO USE THIS DOCUMENT

This document contains terms for all three purchasing options:

Option 1 (Course Only): Read Section A + Common Terms
Option 2 (Machine Guidance Only): Read Section B + Common Terms
Option 3 (Complete Bundle): Read Section A + Section B + Common Terms

SECTION A: COURSE-SPECIFIC TERMS (OPTIONS 1 & 3)

Applies to: Customers who purchase the Industrial Sewing Course (Option 1 or Option 3)

A.1 COURSE ACCESS AND DELIVERY

A.1.1 Access Duration
You receive lifetime access to the course from the date of enrollment. “Lifetime access” means access for as long as the course platform remains operational and the Company continues to offer the course. The Company reserves the right to discontinue the course with reasonable notice, but will provide access for a minimum of 5 years from your enrollment date. Access periods may be extended for documented platform outages exceeding 7 cumulative days.

A.1.2 Course Content
The course includes video lessons, written materials, and educational resources. Content is delivered via our online platform and is for your personal educational use only.

A.1.3 Technical Requirements
You are responsible for maintaining compatible internet connectivity, hardware, software, and browser requirements necessary to access the course platform.

A.2 RECORDINGS AND LIVE SESSIONS

A.2.1 Live Sessions
Live calls or webinars (if any) may be recorded for enrolled students’ educational use. By attending or participating, you consent to being recorded. You may not share, download, redistribute, or publicly post any recordings. Recordings remain Company property and are subject to the same intellectual property protections.

SECTION B: MACHINE PURCHASING GUIDANCE TERMS (OPTIONS 2 & 3)

Applies to: Customers who purchase Machine Purchasing Guidance (Option 2 or Option 3)

B.1 NATURE OF SERVICE

B.1.1 Advisory Only
Any sourcing assistance, recommendations, or guidance is purely informational and educational. The Company does not buy, sell, broker, inspect, certify, test, repair, maintain, or ship machines. The Company is not a party to any transaction you enter with sellers and receives no compensation from sellers or referrals.

B.1.2 No Endorsement
Listings, sellers, marketplaces, platforms, and third-party services referenced or suggested are for informational purposes only and do not constitute endorsements, recommendations, or guarantees of quality, reliability, or suitability.

B.2 NO WARRANTIES REGARDING MACHINES

B.2.1 Condition & Fitness
THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES—EXPRESS OR IMPLIED—REGARDING:

(a) A machine’s condition, functionality, or fitness for any particular purpose;
(b) Accuracy of listings, photos, videos, or seller descriptions;
(c) Availability, pricing, or value;
(d) Parts availability or compatibility;
(e) Service history, maintenance records, hours of use, or prior repairs;
(f) Future performance, reliability, or longevity;
(g) Compliance with safety standards or regulations.

B.2.2 Third-Party Information
The Company is not responsible for:

Seller statements, claims, or representations;
Listing accuracy or completeness;
Photo or video authenticity or currency;
Equipment defects, damage, or latent issues;
Omissions, errors, or misrepresentations by sellers or platforms;
Shipping arrangements, costs, timelines, or condition upon arrival;
Import/export compliance, taxes, duties, or customs issues;
Any third-party actions, failures, or misconduct.

B.2.3 Specific Disclaimers
You acknowledge and agree that:

Listings may be outdated, inaccurate, already sold, or materially misrepresented;
Sellers are independent third parties; we perform no background checks, verification, or vetting;
We receive no compensation, commission, affiliate fees, or referral payments from any sellers, platforms, or listings;
Prices, availability, and shipping costs may differ significantly from any estimates or representations;
Import duties, tariffs, taxes, permits, and regulatory compliance are entirely your responsibility;
Machine age, total operating hours, maintenance history, and prior accident/damage history are your sole responsibility to verify;
Industrial sewing machines may have hidden defects, wear, or damage not visible during superficial inspection.

B.3 YOUR MACHINE PURCHASING RESPONSIBILITIES

B.3.1 Due Diligence
You are solely responsible for evaluating and selecting any machine, including:

(a) Conducting in-person inspection whenever reasonably possible;
(b) Test-sewing on the machine under realistic operating conditions;
(c) Engaging a qualified sewing machine technician for pre-purchase professional evaluation;
(d) Researching the seller’s reputation, transaction history, and reviews;
(e) Verifying the machine’s model, age, specifications, and condition;
(f) Confirming parts availability and ongoing service support;
(g) Understanding warranty status (if any) and return/refund policies;
(h) Inspecting for signs of damage, poor repairs, modifications, or excessive wear.

B.3.2 Transactional Decisions
You are solely responsible for:

Negotiating price, payment terms, and delivery arrangements;
Choosing secure payment methods and protecting yourself from fraud;
Understanding and accepting all transaction risks;
Reviewing and agreeing to seller terms and conditions;
Arranging or approving shipping, packaging, and insurance;
Accepting delivery and inspecting goods upon arrival.

B.3.3 Legal and Regulatory Compliance
You are solely responsible for:

Compliance with all applicable local, state/provincial, federal, and international laws;
Obtaining required business licenses, permits, or registrations;
Understanding and paying applicable sales taxes, use taxes, import duties, tariffs, and customs fees;
Compliance with export control and trade sanctions laws;
Workplace safety regulations and standards (e.g., OSHA, provincial occupational health & safety).

B.4 MACHINE-RELATED ASSUMPTION OF RISK

B.4.1 Machine Purchase Risks
You voluntarily and knowingly assume all risks associated with purchasing industrial sewing equipment, including but not limited to:

Purchasing defective, damaged, or misrepresented equipment;
Seller fraud or misrepresentation;
Shipping damage or loss;
Equipment not meeting your needs or expectations;
Unavailability of parts or service;
Financial losses related to equipment purchases.

B.4.2 Release for Machine Transactions
TO THE FULLEST EXTENT PERMITTED BY LAW, you voluntarily release, discharge, and hold harmless the Company from any and all claims related to:

(a) Any machine purchase, transaction, or equipment acquisition;
(b) Equipment condition, defects, malfunctions, or failures;
(c) Disputes with sellers, shippers, or other third parties;
(d) Financial losses related to equipment purchases.

B.5 LIMITS OF LIABILITY FOR MACHINE GUIDANCE

The Company is not liable for:

Transactional disputes, fraud, or misrepresentation by sellers;
Equipment defects, malfunctions, or failures;
Shipping damage, delays, or loss;
Disputes over condition, price, or terms;
Costs of repairs, replacement parts, or service;
Lost profits, business opportunities, or consequential damages;
Any other losses or damages arising from machine purchases or use.

COMMON TERMS (ALL OPTIONS 1, 2, AND 3)

The following terms apply to all customers regardless of which option was purchased.

1. INTELLECTUAL PROPERTY & LICENSE

1.1 Ownership
All course content, guidance materials, videos, lessons, text, images, graphics, trademarks, and logos are the exclusive property of Sew Learn How Online (“Company”).

1.2 License
Upon payment, you receive a non-exclusive, non-transferable, revocable license to access purchased content for personal educational use only. You may not share, copy, distribute, resell, sublicense, publicly display, record, scrape, or modify any content without prior written consent.

1.3 Anti-Piracy Measures
You consent to the watermarking of content with your account information for enforcement purposes. Content may be marked with identifiers to trace unauthorized distribution.

1.4 Liquidated Damages for IP Violations
Unauthorized recording, screen capture, distribution, or sharing of content causes harm that is difficult to quantify. You agree to pay $5,000 per incident as liquidated damages (not as a penalty) for each violation. This amount represents a reasonable estimate of actual damages and is not punitive.

1.5 DMCA Compliance
The Company will pursue DMCA takedown procedures against unauthorized postings. Repeat violations may result in referral to law enforcement and civil litigation.

1.6 Enforcement
Unauthorized use may result in immediate termination of access, liquidated damages claims, and other legal remedies including injunctive relief and attorney fees.

2. PAYMENTS, REFUNDS, AND ACCESS

2.1 Pricing
Prices are displayed at checkout and may change prospectively. Prior purchases are unaffected.

2.2 Payment & Taxes
You authorize our payment processor (e.g., Stripe via ThriveCart) to charge the amounts due and any applicable taxes in the displayed currency.

2.3 Refunds (7-Day Guarantee)
You may request a refund within 7 days of enrollment by emailing randall@sewlearnhowonline.com. During this 7-day period, access is limited to the introductory/beginner modules (for course purchases); the remaining modules unlock on Day 8. No refunds after Day 7.

2.4 Chargebacks/Payment Disputes
Initiating a chargeback or payment dispute without first contacting support at randall@sewlearnhowonline.com constitutes material breach of this agreement. Upon initiation of a chargeback:

(a) We will immediately terminate your access to all materials;
(b) We may pursue collection of: (i) original fees, (ii) chargeback processing fees ($25-50 or actual amount charged by processor), (iii) collection costs and expenses, and (iv) reasonable attorney fees;
(c) You waive any defenses based on our termination of access.

You must exhaust our support and refund process before initiating any payment dispute. Legitimate billing errors will be corrected promptly upon notice.

2.5 Account Security
You are responsible for maintaining the confidentiality of your login credentials and account information. You must notify us immediately at randall@sewlearnhowonline.com of any unauthorized access or security breach. You are liable for all activity conducted under your account until we receive notice of compromise and have a reasonable time to act.

3. SAFETY, ASSUMPTION OF RISK, AND RELEASE

3.1 Safety-Critical Activity
Operating industrial walking-foot sewing machines involves significant risks, including but not limited to cuts, punctures, needle penetration injuries, eye injuries from flying debris, musculoskeletal strain from repetitive motion or poor ergonomics, crush injuries, entanglement hazards, and electrical hazards.

3.2 Your Safety Responsibilities
You agree to:

(a) Follow all safety instructions and warnings;
(b) Use appropriate personal protective equipment (PPE), including safety glasses at minimum;
(c) Keep bystanders, children, and pets away from the work area;
(d) Maintain a safe, well-lit, organized workspace free from hazards;
(e) Use properly maintained equipment appropriate to the task;
(f) Comply with all manufacturer safety guidelines and warnings;
(g) Disconnect power sources during maintenance, threading, or needle changes;
(h) Never operate equipment while impaired, fatigued, or distracted;
(i) Arrange for proper electrical service and grounding;
(j) Ensure adequate ventilation if working with materials that produce fumes or dust.

3.3 Medical Fitness
You acknowledge that you possess the physical and mental fitness required to participate safely (including adequate vision, manual dexterity, strength, and attention capacity) or will consult with a qualified medical professional before participating or operating any equipment.

3.4 Release & Waiver
TO THE FULLEST EXTENT PERMITTED BY LAW, you voluntarily release, discharge, and hold harmless the Company, its owners, officers, instructors, employees, contractors, and affiliates from any and all claims, demands, losses, liabilities, damages, or expenses (including attorney fees) arising out of or related to:

(a) Your participation in any services purchased;
(b) Injuries sustained while inspecting, testing, transporting, installing, maintaining, or operating any machines, tools, or equipment;
(c) Your use of any equipment or machinery;

This release applies whether caused by negligence, strict liability, breach of warranty, or any other legal theory.

3.5 Indemnification
You agree to defend, indemnify, and hold the Company harmless from any third-party claims, damages, losses, or expenses (including reasonable attorney fees and court costs) arising from:

(a) Your participation in any services purchased;
(b) Your use of any equipment or machinery;
(c) Your violation of these Terms;
(d) Your violation of any applicable laws or regulations;
(e) Any injury, death, or property damage you cause to third parties.

4. OUTCOMES AND GUARANTEES

4.1 No Guarantees of Results
We do not guarantee specific results, income, employment opportunities, business success, skill mastery, or any particular outcome. Outcomes depend on individual effort, aptitude, market conditions, and factors beyond our control.

4.2 Third-Party Equipment/Services
We do not control, endorse, or warrant third-party machines, tools, parts, listings, sellers, marketplaces, shipping services, or related services. You are solely responsible for selection, evaluation, inspection, purchase, and safe use of all equipment.

4.3 Affiliate and Partner Disclaimer
We are not responsible for statements, promises, representations, or marketing claims made by affiliates, partners, resellers, or third-party promoters. Only statements made on our official website (sewlearnhowonline.com) and in these Terms constitute binding commitments.

5. CONDUCT, ACCESS, AND TERMINATION

5.1 Account Use
One seat per purchaser. You may not share, resell, transfer, or allow others to use your account credentials.

5.2 Community Rules and Conduct
If community features are available, you agree to:

Engage respectfully with instructors and other participants;
Refrain from harassment, abuse, threats, hate speech, or discrimination;
Avoid solicitation, advertising, spam, or commercial promotions;
Not attempt to reverse-engineer, hack, or circumvent platform security;
Not post content that violates intellectual property rights or applicable laws.

Violations may result in: (i) warning, (ii) content removal, (iii) temporary suspension, or (iv) permanent termination without refund.

5.3 Termination Rights
We reserve the right to terminate access immediately for:

Material breach of these Terms, including IP violations;
Unsafe conduct or disregard for safety protocols;
Payment default or chargeback initiation;
Fraudulent activity or account misuse;
Disruptive or abusive behavior.

Termination does not limit other remedies available to the Company, including pursuit of damages or injunctive relief.

6. TESTIMONIALS AND FEEDBACK

6.1 Testimonials and Work Samples
If you voluntarily submit testimonials, reviews, project images, or work samples, you grant the Company a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and modify them for marketing, promotional, and educational purposes in any media. You may revoke authorization for future use by providing written notice to randall@sewlearnhowonline.com, but prior uses are not affected.

6.2 Feedback and Suggestions
Any suggestions, ideas, or feedback you provide may be used by the Company without compensation or obligation.

7. AVAILABILITY, SUPPORT, AND MAINTENANCE

7.1 Customer Support
We provide reasonable support via randall@sewlearnhowonline.com during business hours (Windsor, Ontario time, generally Monday-Friday, 9 AM – 5 PM Eastern, excluding holidays). Response times may vary; we endeavor to respond within 48-72 business hours.

7.2 Service Interruptions
Services may be temporarily unavailable due to scheduled maintenance, technical issues, hosting provider outages, cyber-attacks, or events beyond our reasonable control. We will make reasonable efforts to restore access promptly but provide no uptime guarantees or service level agreements (SLAs).

7.3 Force Majeure
The Company is not liable for delays or failure to perform due to causes beyond reasonable control, including but not limited to: acts of God, natural disasters, pandemic or public health emergencies, government orders or restrictions, labor disputes, internet service provider failures, hosting platform outages, power failures, instructor illness or incapacity, or other force majeure events. Access periods may be extended for documented outages exceeding 7 cumulative days in any 30-day period.

8. PRIVACY & DATA

Personal data is collected, processed, and stored in accordance with our Privacy Policy, available at sewlearnhowonline.com/privacy-policy and incorporated by reference. By enrolling, you consent to that policy and acknowledge you have read and understood it.

8.1 Data Security Limitation
While we implement commercially reasonable security measures to protect your data, no system is entirely secure. We are not liable for unauthorized access, data breaches, or security incidents except as required by applicable law. Our total liability for any data security incident is limited to the amounts set forth in Section 9.2.

9. DISCLAIMERS & LIMITATION OF LIABILITY

9.1 “AS-IS” BASIS
ALL SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR EDUCATIONAL PURPOSES ONLY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR RELIABILITY.

Content is not professional advice (legal, medical, technical, business, or financial). You should consult qualified professionals for advice specific to your circumstances.

9.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) Our total aggregate liability for any claims arising from or related to these Terms or any services provided is strictly limited to the fees you paid to the Company in the 12 months immediately preceding the claim;
(b) We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, lost business opportunities, business interruption, personal injury (except as required by law), property damage, or reputational harm, even if advised of the possibility of such damages;
(c) Some jurisdictions do not allow limitation of implied warranties or exclusion of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by applicable law.

9.3 Ontario Consumer Protection Act Notice
Ontario residents: You may have rights under the Consumer Protection Act, 2002 (Ontario) that cannot be waived by contract. Nothing in these Terms limits statutory rights that cannot be waived under Ontario law.

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1 Governing Law & Venue
For Canadian Customers: These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflicts of law principles. Exclusive venue for any court proceedings is Windsor, Ontario.

For U.S. Customers: These Terms are governed by the laws of the State in which you reside, without regard to conflicts of law principles. Venue for any court proceedings is in your county and state of residence.

10.2 Informal Negotiation Requirement
Before initiating arbitration or litigation, the parties agree to attempt to resolve disputes through good-faith informal negotiation. Either party may initiate this process by sending written notice describing the dispute and proposed resolution to the other party. The parties will negotiate in good faith for at least 30 days before pursuing formal dispute resolution.

10.3 Binding Arbitration
If informal negotiation does not resolve the dispute within 30 days, either party may initiate binding arbitration administered by the ADR Institute of Canada (for Canadian customers) or the American Arbitration Association (“AAA”) (for U.S. customers) under their respective Consumer Arbitration Rules then in effect.

Arbitration Procedures:

(a) Arbitration will be conducted in Windsor, Ontario (Canadian customers) or in your county/state of residence (U.S. customers);
(b) For claims under $10,000, the Company will pay all arbitration filing fees and administrative costs;
(c) For claims over $10,000, fees will be allocated according to the applicable arbitration rules;
(d) Each party bears its own attorney fees unless the arbitrator awards them to the prevailing party;
(e) The arbitrator’s decision is final and binding, and judgment may be entered in any court of competent jurisdiction.

10.4 Exceptions to Arbitration
Either party may seek equitable or injunctive relief in court to protect intellectual property rights, enforce confidentiality obligations, or prevent irreparable harm, without waiving the right to arbitration of other claims.

10.5 Class Action and Jury Trial Waiver (U.S. Customers Only)
U.S. customers agree:

(a) To bring claims only in an individual capacity, not as a class member or representative;
(b) To waive the right to participate in class actions, class arbitrations, or representative proceedings;
(c) To waive the right to trial by jury for any claims.

Small claims court remains available for disputes within that court’s jurisdiction.

10.6 Survival of Dispute Resolution Terms
This Section 10 survives termination of the agreement and applies to all disputes, whenever arising.

11. MISCELLANEOUS

11.1 Eligibility
Services are intended for adults (18 years or older, or the age of majority in your jurisdiction). Minors may not enroll without parental consent and supervision.

11.2 Export Compliance
You agree to comply with all applicable export control, trade sanctions, and import laws, including but not limited to those administered by the U.S. Department of Commerce, U.S. Treasury Department, and Canadian export control authorities.

11.3 Electronic Acceptance
By clicking “I agree,” checking the acceptance box at checkout, completing your purchase, or accessing content, you form a binding electronic contract under the Electronic Signatures in Global and National Commerce Act (E-Sign Act, U.S.), the Personal Information Protection and Electronic Documents Act (PIPEDA, Canada), and applicable laws. This agreement is as legally enforceable as a written signature on paper.

11.4 Modifications to Terms
We may update, modify, or replace these Terms from time to time by posting the revised Terms on our website with a new Effective Date. For material changes that adversely affect your rights, we will provide at least 30 days’ advance notice via email to your registered address or by prominent notice on our website.

Continued access to or use of services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the service and may request a pro-rated refund for any unused portion of your access period.

11.5 Entire Agreement
These Terms, together with the Privacy Policy and your order confirmation/checkout details, constitute the entire agreement between you and the Company and supersede all prior or contemporaneous agreements, understandings, representations, or communications (written or oral) regarding the subject matter hereof.

11.6 Severability and Reformation
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator, that provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties’ intent. If modification is not possible, the provision shall be severed, and the remaining provisions shall remain in full force and effect.

11.7 No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of the Company.

11.8 Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

11.9 Survival
The following sections survive termination or expiration of these Terms: Intellectual Property & License (Section 1), Safety/Release/Indemnification (Section 3), Machine-Related Terms (Section B.4 and B.5 if applicable), Disclaimers & Limitation of Liability (Section 9), Dispute Resolution (Section 10), and any payment obligations incurred before termination.

11.10 Headings
Section headings are for convenience only and do not affect interpretation.

11.11 Language
The parties have expressly requested that these Terms and all related documents be drafted in English. Les parties ont expressément demandé que cette convention et tous les documents connexes soient rédigés en anglais.

CONTACT INFORMATION

Sew Learn How Online
Email: randall@sewlearnhowonline.com
Location: Windsor, Ontario, Canada

END OF TERMS & CONDITIONS